Question 1

What is Embers?

Accepted Answer

Embers is a quiet, private place to write a letter to the self you are leaving behind, to someone you love, or to someone you never made peace with. A gentle guide talks with you one question at a time, then weaves your own words into a letter you can keep, seal until a future date, or release anonymously into the Ocean.

Question 2

Is Embers free?

Accepted Answer

Writing, keeping, and sealing letters is currently free. Optional keepsake artwork is in development and may be offered in the future.

Question 3

Who can see my letter?

Accepted Answer

Your letters are encrypted and private. A letter you keep or seal is visible only to you. If you choose to release a letter to the Ocean community, it appears anonymously — without your name, email, or any account information.

Question 4

What is the difference between keeping, sealing, and releasing a letter?

Accepted Answer

Keeping stores your letter privately in your account forever. Sealing locks it until a date you choose — it can be opened and read later, but never edited. Releasing places an anonymous copy into the Ocean, a public community of letters from people around the world.

Question 5

Who can I write to?

Accepted Answer

You can write to the self you are leaving behind, to someone you love, to your child, to someone you never made peace with, or in memory of someone you have lost. Choose the recipient that feels right for these words.

Question 6

How does the AI help me write?

Accepted Answer

A warm, unhurried guide — the Timekeeper, the Listener, the Storyteller, the Mediator, or the Witness — asks one question at a time and listens to what you share. Nothing you say is invented or filled in; your letter is woven from your own words.

Question 7

What if I am in crisis?

Accepted Answer

Your wellbeing comes first. Embers is not a substitute for professional help. If you are in crisis, please reach out to a crisis line in your region — in the US and Canada, call or text 988 (Lifeline).